Resume

Objective

Experienced IT professional seeking a Software Developer position.

Key Qualifications

  • 2 years of experience in IT
  • Proficient in software development methodologies (SDLC, MVC)
  • Knowledgable about relational database design using SQL
  • Knowledgable about networking & production support
  • Familiar with AWS, Azure, and VMware virtualization
  • CompTIA A+ Certified (View)

Work Experience

Oct 2020 - Present
Data Center Technician at Syptec

  • Built and maintained a physical data center utilizing VMware virtualization
  • Provided production support using a ticketing system
  • Handled customer needs such as cloud deployment

May 2018 - Present
Expeditor at EMLS

  • Responsible for quality control of the WMS (Warehouse Management System)
  • Corrected item details in a SQL database
  • Used SQL queries to find information about orders/generate reports
  • Ensured on-time delivery of all missing parts

Oct 2017 - May 2018
Tier 2 Technician at Support.com

  • Provided technical solutions for residential internet customers
  • Provided production support for business internet customers
  • Used Remedy ticketing system to document all issues
  • Used multiple knowledge bases to solve customer issues

Education

Bachelors Degree in Software Development - Expected Graduation: April 2022

Western Governors University

  • Concentration in Java, Relational Database Design, SQL, DevOps, Software Quality Control, User Interface Design, and Web Development practices.